Cainiao Network Phone Numbers and Emails

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Cainiao Network Email:

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Contact Information

Cainiao Network Website:

Cainiao Network Help Center:

Corporate Office Address:

Cainiao Network
Block B1, XIXI Center, No. 588 West Wenyi Road, Xihu, District
Hangzhou,
China

Cainiao Network Customer Service Reviews

1.5 / 5
Poor
Alimot I
I am sad using them for the first time
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1.0

I am disappointed with this logistics. They turned defiant ears to all my requests and complaints. I sent mail ang got no reply that's really bad.

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maryam A Bhn
CANT CONTACT NOR GETTING INFO FOR MY SHIPMENT
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1.0

POOR SERVICE NOT ABLE TO CONTACT, NOT GETTING PROPER COMMUNICATION VERY POOR SERVICE I CANT TELL WHERE MY PACKGAE IS AND I CANT REACH TO ANY CUSTOMER SERVICE

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michael h Exl
No items delivered
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1.0

bought small vacuum cleaner from george shops labubu took the money and cai niao .shipped it to me?i think dont know cannot find out,very.very poor customer service,if non existent .each and all passing the book=perhaps thats the scam,everyone steer clear.its very hard to maintain a respectful attitude when its not reciprocal.steer clear

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Nicola j Ctd
I have not received a delivered package

My parcel has not been delivered. I have tracked my parcel with Evri courier, and it has stated it has been delayed
yet on the Evri tracking option, it states delivered.
It has been a nightmare, absolutely terrible customer service.
I can safely say I will never purchase anything from this seller again.

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